Dear all: how bosses should talk to the troops
FT examines how executives should communicate directly with employees and what tone and approach actually builds trust.
The job market is brutal. But nearly 1 in 3 workers still want to quit
Nearly one in three workers want to quit even in a brutal job market, signaling a deep engagement crisis.
Wharton researchers studied 760 employees—and found an inconvenient truth about remote work
Wharton research on 760 employees surfaces an uncomfortable truth leaders cannot afford to ignore about remote work.
When organisations run out of emotional energy
Organizations that exhaust their collective emotional reserves face compounding leadership and retention failures.
The Layoff Announcements Keep Coming, but No One Knows Who, Where or When
Vague layoff announcements are creating workforce anxiety and the communications vacuum is damaging leadership credibility.
How to Use Humor in Business Presentations Without Losing Credibility
Executives can use humor strategically in presentations without undermining their authority or credibility.
Rehearsal Intelligence: Using Digital Twins for Crisis Readiness
Digital twin simulations let organizations rehearse crisis scenarios before a real reputational emergency strikes.
What Boards Aren’t Told
Critical information routinely fails to reach boards — a structural risk that exposes leaders when crises hit.
The CEO’s singular impact on the success—or failure—of AI in organizations
CEO impact on AI success directly measurable; research-backed insight on executive role in technology adoption.
The engagement survey is dying. Here’s what’s replacing it
Engagement surveys are losing credibility with employees, and organizations are adopting real-time alternatives.
Your greatest strengths as a leader may be holding you back
Overused leadership strengths become blind spots that stall executive effectiveness and team growth.
Research: The True Cost of Corporate Scandals? Talent.
HBR research finds corporate scandals' most lasting damage is talent loss, not fines or press coverage.
Workers Are 17 Times More Likely to Ask a Chatbot Than Their Boss. That’s a Trust Problem
Employees 17x more likely to ask chatbots than bosses signals a serious leadership trust deficit.
Spot Toxic Leadership Traits in an Interview
HBR identifies interview signals that reveal toxic leadership before a bad hire is made.
Author Talks: Read the room before you lead it
McKinsey author argues leaders must read a room's dynamics before they can effectively lead it.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
A Compelling Story Can Disarm Even a Skeptical Negotiator
MIT Sloan research finds a well-constructed story can shift even resistant negotiators, a tool every executive communicator needs.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
telling two employees they didn’t get a promotion but their coworker did
Handling promotion denials well requires specific messaging discipline that most managers underestimate.