Author Talks: Why leadership intelligence matters in the AI age
McKinsey argues leadership intelligence takes on new urgency as AI reshapes what human judgment is worth.
Workers Are 17 Times More Likely to Ask a Chatbot Than Their Boss. That’s a Trust Problem
Employees 17x more likely to ask chatbots than bosses signals a serious leadership trust deficit.
Low Employee Engagement Costs the Global Economy $10 Trillion. A New Study Says RTO Isn’t Helping
New data shows RTO mandates are failing to lift engagement, costing organizations real money.
Companies deploying AI agents have ‘no idea how to manage risk,’ AI safety expert warns
AI safety experts warn organizations deploying agents are flying blind on risk, a governance problem for executives now.
Is Your Strategic Plan Too Ambitious? Or Not Ambitious Enough?
HBR offers a framework for calibrating strategic plan ambition before it becomes a credibility liability.
The Question Panera’s Founder Asks CEOs
Panera's founder uses one diagnostic question to quickly assess how CEOs think about their organizations.
Elizabeth Holmes’ handwritten note says a lot about how she believed she had to present herself as a CEO
Holmes' handwritten notes reveal how she consciously constructed a CEO persona that masked critical vulnerabilities.
The leaders 9/11 made—and the ones it took
9/11 crisis reveals which leadership qualities hold under catastrophic pressure and which collapse.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
Spot Toxic Leadership Traits in an Interview
HBR identifies interview signals that reveal toxic leadership before a bad hire is made.
A comedian’s viral joke about Lovesac’s 24-box couch assembly wasn’t the problem. The company’s response was
Lovesac's response to a viral joke became the real crisis, illustrating how brands amplify minor moments.
Corporate America Is Axing the ‘Micro-Team’ Boss
Companies are eliminating small-team middle managers, reshaping how leadership layers actually function.
A Compelling Story Can Disarm Even a Skeptical Negotiator
Compelling narrative is a proven tool for disarming skeptical audiences during high-stakes negotiations.
What Gets Your Best Employees to Stay
MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.
Employers pushed staff to use AI more. That has backfired
Pushing employees to adopt AI without support is backfiring, damaging morale and productivity.
The new management playbook for AI: How to move faster and create more value
McKinsey's new AI management playbook outlines how executives can accelerate value without losing control.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
telling two employees they didn’t get a promotion but their coworker did
Handling promotion denials well requires specific messaging discipline that most managers underestimate.
Junior consultants called back to office as AI increases need for human skills
Consulting firms return junior staff to offices as AI raises demand for human skills leaders must cultivate.