There Are 3 Workplace Metrics CEOs and CHROs Can’t Afford to Ignore, Research Finds
New research identifies three workforce metrics CEOs and CHROs most commonly overlook at their peril.
60 Percent of Employees Feel Pressured to Use Workplace Bots. The Errors Are Piling Up
Sixty percent of employees feel pressured into AI tools they distrust, and errors are accumulating at work.
When Is It Time to Step Down?
HBR examines the signals and timing that tell executives when stepping down is the right move.
When a Team Member Underperforms—but Has Organizational Capital
Managing an underperformer with strong internal relationships is one of the hardest leadership situations executives face.
Why transformations stall—and where only CEOs make the difference
McKinsey research identifies the specific transformation bottlenecks that only direct CEO intervention can break.
A CEO tried a four-day week—but stopped after employees were secretly working Fridays
A CEO's four-day week experiment failed when employees secretly worked Fridays, exposing a trust gap.
The secret truth is corporate America is moving too slow on AI. Some of it is caution and some is terrible recruitment
Corporate AI adoption is stalling due to excessive caution and weak recruitment for AI-capable roles.
I tried a 4-day workweek at my company and it failed — for some of my employees
A CEO's four-day workweek experiment failed for a subset of employees, offering cautionary lessons.
Author Talks: Read the room before you lead it
McKinsey author argues leaders must read a room's dynamics before they can effectively lead it.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
A comedian’s viral joke about Lovesac’s 24-box couch assembly wasn’t the problem. The company’s response was
Lovesac's response to a viral joke became the real crisis, illustrating how brands amplify minor moments.
What Gets Your Best Employees to Stay
MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.
Ernst & Young Is Giving $100 Million in Bonuses to Staff for ‘Human’ Skills
EY commits $100 million in bonuses explicitly rewarding human skills as AI reshapes the workplace.
A Compelling Story Can Disarm Even a Skeptical Negotiator
MIT Sloan research finds a well-constructed story can shift even resistant negotiators, a tool every executive communicator needs.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
telling two employees they didn’t get a promotion but their coworker did
Handling promotion denials well requires specific messaging discipline that most managers underestimate.
Air Canada Picks Outsider as Next CEO to Rebuild Trust After Video Fallout
Air Canada's choice of an outside CEO after a trust crisis signals how boards use leadership hires to signal accountability.
Junior consultants called back to office as AI increases need for human skills
Consulting firms return junior staff to offices as AI raises demand for human skills leaders must cultivate.
'Intolerable and inexcusable': AMC CEO apologizes for Dune: Part Three ticket crash
AMC's CEO apology for a ticketing failure shows how swift, direct acknowledgment can reset public trust.