We laid him off. Then we hired him back
Rehiring laid-off employees is gaining traction as a talent strategy with real retention and culture implications.
The Law Firm Scandal Every Manager Needs to Pay Attention to Right Now
A law firm scandal surfaces management accountability failures every executive should study closely.
A United Pilot Accidentally Broadcast a 7-Minute Rant to Passengers. He’s Hardly the First to Make That Mistake
A pilot's accidental live broadcast is a sharp reminder that leaders must control unguarded communication moments.
Our Favorite Management Tips on Learning from Failure
HBR management tips on learning from failure offer direct, practical guidance for senior leaders.
Women are sounding the alarm on AI. Leaders should listen
Women's disproportionate AI concerns signal a leadership listening gap executives should urgently address.
Junior consultants called back to office as AI increases need for human skills
Consulting firms return junior staff to offices as AI raises demand for human skills leaders must cultivate.
how should I respond to an employee who threatens to sue?
Handling employee litigation threats requires careful communication strategies most managers are unprepared for.
updates: my problem employee complained to the EEOC, the long notice period, and more
EEOC complaints and long notice periods surface real management risks leaders frequently mishandle.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
AI Is Undermining Leaders’ Judgment. Here’s What to Do About It.
HBR finds AI tools are eroding executive judgment and offers concrete practices to reclaim decision-making authority.
What Gets Your Best Employees to Stay
MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
We Went to Wall Street’s Exclusive Wilderness Camp. Everyone Was Spooked by AI.
Wall Street executives at an elite retreat reveal deep anxiety about AI's threat to professional identity and jobs.
'Intolerable and inexcusable': AMC CEO apologizes for Dune: Part Three ticket crash
AMC's CEO apology for a ticketing failure shows how swift, direct acknowledgment can reset public trust.
A New Way to Address Troubled Team Dynamics
MIT Sloan introduces a fresh framework for diagnosing and repairing dysfunctional team dynamics.
Your high performer is checked out. Now what?
When a top performer disengages, leaders must act quickly before quiet departure becomes permanent talent loss.
Is the AI productivity story at a turning point?
McKinsey examines whether AI productivity gains are finally materializing at organizational scale.
The CEO’s role in transformation
McKinsey research clarifies what CEOs must personally own to lead successful organizational transformation.
Air Canada Picks Outsider as Next CEO to Rebuild Trust After Video Fallout
Air Canada's choice of an outside CEO after a trust crisis signals how boards use leadership hires to signal accountability.
AT&T’s CMO tied ‘brand love’ to the numbers CEOs care about. Customers are 3 times less likely to leave and much cheaper to acquire
AT&T's CMO demonstrates how to connect brand investment directly to CEO-level financial metrics.