Good Morning
intelligence briefing
Sunday, September 27, 2026
Workplace news you didn’t know you needed.
F
Fortune 21h ago

Citi CEO Jane Fraser swears by Warren Buffett’s golden rule for dealing with conflict at work: ‘Never, ever respond to that email in anger’

Citi CEO Jane Fraser uses Buffett's rule to model emotional discipline in high-stakes written communication.

i
Inc. yesterday

My Employee Improves, Then Backslides. I’m Sick of Repeating the Same Conversation

Managers stuck in repetitive performance conversations need a new approach to break the backslide cycle.

i
Inc. yesterday

RTO Won’t Cure Employee Loneliness. New Research Says Managers Must Do This Instead

New research finds RTO mandates fail to address employee loneliness; manager behavior matters more.

H
Harvard Business Review yesterday

Why Your Employees Override AI

Employees routinely override AI recommendations, revealing a trust and change management problem leaders must address.

H
Harvard Business Review yesterday

Research: How Speech Patterns Shape Opportunity at Work

HBR research shows speech patterns systematically shape who gets promoted and who gets overlooked at work.

F
Fortune 2h ago

Gen Z aren’t ready for the workplace—and this youth job program CEO is giving them a crash course in emails and workplace etiquette to change that

Gen Z workers need explicit coaching on basic workplace norms, signaling a gap managers can no longer ignore.

FT
Financial Times 6h ago

The executives going ‘fractional’, not freelance

Senior executives are increasingly choosing fractional roles over freelance, reshaping how expertise enters organizations.

WSJ
The Wall Street Journal yesterday

We All Hated Busy Work. Now That It’s Disappearing, It Turns Out We Miss It.

WSJ finds employees miss low-stakes busy work as AI eliminates it, surfacing an unexpected morale and identity risk.

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McKinsey 11d ago

Author Talks: Read the room before you lead it

McKinsey author argues leaders must read a room's dynamics before they can effectively lead it.

FC
Fast Company 25d ago

A comedian’s viral joke about Lovesac’s 24-box couch assembly wasn’t the problem. The company’s response was

Lovesac's response to a viral joke became the real crisis, illustrating how brands amplify minor moments.

FC
Fast Company 25d ago

Why leaders struggle with negative feedback

Most leaders avoid giving negative feedback for predictable psychological reasons that research now maps.

SR
MIT Sloan Mgmt Review 39d ago

What Gets Your Best Employees to Stay

MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.

WSJ
The Wall Street Journal 23d ago

Corporate America Is Axing the ‘Micro-Team’ Boss

Companies are eliminating small-team middle managers, reshaping how leadership layers actually function.

A
Ask a Manager 24d ago

how can I encourage my staff to bring me complaints?

Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.

SR
MIT Sloan Mgmt Review 26d ago

A Compelling Story Can Disarm Even a Skeptical Negotiator

MIT Sloan research finds a well-constructed story can shift even resistant negotiators, a tool every executive communicator needs.

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McKinsey 30d ago

The new management playbook for AI: How to move faster and create more value

McKinsey's new AI management playbook outlines how executives can accelerate value without losing control.

HR
theHRDIRECTOR 37d ago

5 Ways to Make Office Days More Meaningful for Employees

Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.

PR
PRWeek 40d ago

How QVC kept its cool after a live TV mishap

QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.

A
Ask a Manager 68d ago

how can I be more patient with a frustrating employee?

Managing frustration with a difficult employee is a universal leadership challenge with real coaching implications.

FT
Financial Times 31d ago

Junior consultants called back to office as AI increases need for human skills

Consulting firms return junior staff to offices as AI raises demand for human skills leaders must cultivate.