‘We need to trust our employees’: This billionaire CEO went from counting cars in the parking lot past 6pm to embracing hybrid work
A billionaire CEO abandoned office attendance surveillance and now champions employee trust.
How to be tough, not a jerk — and why most people get toughness wrong
Research clarifies the distinction between productive toughness and counterproductive harshness in leaders.
The Best Leaders Notice What People Don’t Say. Here Are 5 Ways to Get Better at It
Strong leaders read silence as signal — five practical methods sharpen that underused skill.
What you should do if your boss keeps changing direction
Managers who constantly shift direction erode team trust and execution capacity in measurable ways.
Crumbl Store Traffic Plunged 32 Percent. Its CEO Says the Downturn Is His Fault
Crumbl's CEO publicly owns a 32-percent traffic drop, modeling accountability over spin.
Your Workforce Isn’t Fighting AI. It’s Drawing the Blueprint for It.
HBR finds employees are actively shaping AI deployment, giving managers a concrete engagement opportunity.
The Mindsets Leaders Need as AI Accelerates the Pace of Business
HBR identifies the leadership mindsets required to stay effective as AI accelerates business cycle speed.
What does a high performer look like in the age of AI?
Definitions of high performance are shifting as AI augments output, forcing managers to redefine standards.
The CEO’s singular impact on the success—or failure—of AI in organizations
CEO impact on AI success directly measurable; research-backed insight on executive role in technology adoption.
Leading when change feels threatening
McKinsey examines how leaders maintain credibility and calm when their teams feel most threatened by change.
The Surprises That New CEOs Face
New CEOs consistently underestimate the same hidden pressures, and WSJ documents what catches them off guard.
When AI removes the first rung of the career ladder
AI is eliminating entry-level roles and removing the developmental stepping stones that build future leaders.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
A comedian’s viral joke about Lovesac’s 24-box couch assembly wasn’t the problem. The company’s response was
Lovesac's response to a viral joke became the real crisis, illustrating how brands amplify minor moments.
What Gets Your Best Employees to Stay
MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.
Employers pushed staff to use AI more. That has backfired
Pushing employees to adopt AI without support is backfiring, damaging morale and productivity.
Thousands of Barclays staff revolt against three-day office mandate
Thousands of Barclays employees publicly resist a three-day return-to-office mandate, escalating hybrid work tensions.
Ernst & Young Is Giving $100 Million in Bonuses to Staff for ‘Human’ Skills
EY commits $100 million in bonuses explicitly rewarding human skills as AI reshapes the workplace.
A Compelling Story Can Disarm Even a Skeptical Negotiator
MIT Sloan research finds a well-constructed story can shift even resistant negotiators, a tool every executive communicator needs.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.