The CEO’s singular impact on the success—or failure—of AI in organizations
McKinsey finds the CEO's personal engagement with AI is the single biggest factor in whether it succeeds organizationally.
Americans are growing tired of CEOs lecturing them on social issues
Americans are increasingly turned off by CEO activism, signaling real reputational risk for opinionated executives.
The engagement survey is dying. Here’s what’s replacing it
Engagement surveys are losing credibility fast, and smarter organizations are shifting to real-time listening tools.
McKinsey senior partner: Why AI’s easiest wins are misleading CEOs
McKinsey warns CEOs that AI's early wins are creating false confidence about deeper transformation readiness.
How Leaders Talk About AI Predicts Adoption
How leaders frame and talk about AI internally is a measurable predictor of whether teams actually adopt it.
Leading when change feels threatening
McKinsey examines how leaders maintain credibility and calm when their teams feel most threatened by change.
The Surprises That New CEOs Face
New CEOs consistently underestimate the same hidden pressures, and WSJ documents what catches them off guard.
Why Domino’s New CEO Says an Insider Is a Better Innovator
Domino's new CEO argues insider knowledge drives better innovation, challenging the outside-hire conventional wisdom.
The executives going ‘fractional’, not freelance
Senior executives are increasingly choosing fractional roles over freelance, reshaping how expertise enters organizations.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
Research: The True Cost of Corporate Scandals? Talent.
HBR research finds corporate scandals' most lasting damage is talent loss, not fines or press coverage.
Workers Are 17 Times More Likely to Ask a Chatbot Than Their Boss. That’s a Trust Problem
Employees 17x more likely to ask chatbots than bosses signals a serious leadership trust deficit.
Low Employee Engagement Costs the Global Economy $10 Trillion. A New Study Says RTO Isn’t Helping
New data shows RTO mandates are failing to lift engagement, costing organizations real money.
A comedian’s viral joke about Lovesac’s 24-box couch assembly wasn’t the problem. The company’s response was
Lovesac's response to a viral joke became the real crisis, illustrating how brands amplify minor moments.
A Compelling Story Can Disarm Even a Skeptical Negotiator
MIT Sloan research finds a well-constructed story can shift even resistant negotiators, a tool every executive communicator needs.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
telling two employees they didn’t get a promotion but their coworker did
Handling promotion denials well requires specific messaging discipline that most managers underestimate.
A New Way to Address Troubled Team Dynamics
MIT Sloan introduces a fresh framework for diagnosing and repairing dysfunctional team dynamics.
Junior consultants called back to office as AI increases need for human skills
Consulting firms return junior staff to offices as AI raises demand for human skills leaders must cultivate.