Citi CEO Jane Fraser swears by Warren Buffett’s golden rule for dealing with conflict at work: ‘Never, ever respond to that email in anger’
Citi CEO Jane Fraser uses Buffett's rule to model emotional discipline in high-stakes written communication.
My Employee Improves, Then Backslides. I’m Sick of Repeating the Same Conversation
Managers stuck in repetitive performance conversations need a new approach to break the backslide cycle.
RTO Won’t Cure Employee Loneliness. New Research Says Managers Must Do This Instead
New research finds RTO mandates fail to address employee loneliness; manager behavior matters more.
Why Your Employees Override AI
HBR research shows employees routinely override AI recommendations, revealing trust and change management gaps leaders must address.
Research: How Speech Patterns Shape Opportunity at Work
HBR research finds speech patterns measurably affect professional opportunity, with direct implications for leadership coaching and equity.
We All Hated Busy Work. Now That It’s Disappearing, It Turns Out We Miss It.
WSJ finds employees miss low-stakes busy work as AI eliminates it, surfacing an unexpected morale and identity risk.
In the era of AI slop this skill will set you apart
As AI-generated content floods channels, human originality and voice become the differentiating executive skill.
Preventing suicide – the critical role of managers
Managers carry a documented and underappreciated role in recognizing and responding to employee suicide risk.
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Author Talks: Read the room before you lead it
McKinsey author argues leaders must read a room's dynamics before they can effectively lead it.
How employee anxiety masquerades as performance, then backfires
Employee anxiety mimics high performance until it collapses, posing a hidden retention and culture risk.
A comedian’s viral joke about Lovesac’s 24-box couch assembly wasn’t the problem. The company’s response was
Lovesac's response to a viral joke became the real crisis, illustrating how brands amplify minor moments.
What Gets Your Best Employees to Stay
MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.
Employers pushed staff to use AI more. That has backfired
Pushing employees to adopt AI without support is backfiring, damaging morale and productivity.
Corporate America Is Axing the ‘Micro-Team’ Boss
Companies are eliminating small-team middle managers, reshaping how leadership layers actually function.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
A Compelling Story Can Disarm Even a Skeptical Negotiator
MIT Sloan research finds a well-constructed story can shift even resistant negotiators, a tool every executive communicator needs.
The new management playbook for AI: How to move faster and create more value
McKinsey's new AI management playbook outlines how executives can accelerate value without losing control.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
telling two employees they didn’t get a promotion but their coworker did
Handling promotion denials well requires specific messaging discipline that most managers underestimate.