Ask These 5 Questions to Find Out What Employees Really Think of Their Manager
Five diagnostic questions help executives surface honest employee assessments of their managers.
How employee anxiety masquerades as performance, then backfires
Employee anxiety mimics high performance until it collapses, posing a hidden retention and culture risk.
How AI Creates a Capability Mirage
AI creates an illusion of organizational capability that masks real skill gaps leaders need to address.
Why good intentions fall short (and the 3 questions leaders should ask instead)
Good intentions alone undermine leadership effectiveness; three diagnostic questions close the gap.
Treat everyone the same is terrible leadership advice
Treating employees identically is counterproductive; individualized leadership produces stronger team outcomes.
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
AI-generated job application materials are now a hiring red flag, and executives need a clear screening response.
HR doesn’t want us to tell candidates the salary until we make an offer
Withholding salary from candidates until offer stage is a policy that damages trust and candidate experience.
Leaders, Don’t Let Your Jokes Fall Flat
Humor used poorly by leaders erodes authority; HBR research identifies what makes executive humor land.
Workers Are 17 Times More Likely to Ask a Chatbot Than Their Boss. That’s a Trust Problem
Employees 17x more likely to ask chatbots than bosses signals a serious leadership trust deficit.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
Spot Toxic Leadership Traits in an Interview
HBR identifies interview signals that reveal toxic leadership before a bad hire is made.
What Gets Your Best Employees to Stay
MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.
Corporate America Is Axing the ‘Micro-Team’ Boss
Companies are eliminating small-team middle managers, reshaping how leadership layers actually function.
Ernst & Young Is Giving $100 Million in Bonuses to Staff for ‘Human’ Skills
EY commits $100 million in bonuses explicitly rewarding human skills as AI reshapes the workplace.
The new management playbook for AI: How to move faster and create more value
McKinsey's new AI management playbook outlines how executives can accelerate value without losing control.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
Is the AI productivity story at a turning point?
McKinsey examines whether AI productivity gains are finally materializing at organizational scale.
Junior consultants called back to office as AI increases need for human skills
Consulting firms return junior staff to offices as AI raises demand for human skills leaders must cultivate.
'Intolerable and inexcusable': AMC CEO apologizes for Dune: Part Three ticket crash
AMC's CEO apology for a ticketing failure shows how swift, direct acknowledgment can reset public trust.